Business Rates

Reduce liabilities. Recover overpayments.

Request a business rates review

CPRA provides specialist business rates advice to occupiers and investors across the UK.

Our work is led by RICS-chartered surveyors with deep experience of the statutory Check–Challenge–Appeal (CCA) process and rating valuation practice.

We focus on evidence-led cases only, ensuring that appeals are technically robust, commercially justified, and defensible if scrutinised.

Evidence-led business rates advice

Business rates assessments are often based on incomplete, inaccurate, or poorly analysed rental evidence. Errors in tone, zoning, allowances, or valuation assumptions can materially inflate liabilities.

Our role is to identify those issues and present a clear, reasoned valuation case grounded in:

  • Local rental evidence
  • Correct application of valuation methodology
  • Proper consideration of physical and legal factors affecting value

We test tone, zoning, allowances and valuation assumptions against local rental evidence and accepted valuation practice before advising whether to proceed.

We do not submit speculative appeals. We act where the evidence supports a credible outcome.

What we do

Check–Challenge–Appeal (CCA)

We manage the full statutory process, from initial review through to appeal submission where appropriate. This includes:

  • Assessment, inspection, audit review, compile evidence
  • Preparation and submission of Checks and Challenges
  • Negotiation with the Valuation Office Agency
  • Appeal strategy where resolution is not achieved
  • Appearance at Valuation Tribunal if required

Our submissions are structured to withstand scrutiny and progress efficiently through the system.

Rates mitigation & relief audits

We review rate accounts to identify:

  • Missed or misapplied reliefs
  • Incorrect billing
  • Historic overpayments

Where errors are identified, we prepare and progress recovery claims with the relevant billing authority.

Portfolio and strategic advice

For clients with multiple properties, we provide:

  • Portfolio-wide valuation reviews
  • Revaluation impact analysis
  • Forward planning ahead of rating list changes
  • Ongoing advisory support for asset management and transactions

This ensures liabilities are managed proactively, not reactively.

How we work

Our approach is deliberately disciplined.

  1. Initial review – We review the assessment and available evidence
  2. Technical appraisal – We test valuation assumptions and rental tone
  3. Commercial filter – We confirm the case is worth pursuing
  4. Formal submission – We proceed only where the evidence supports it

Where information is available, submissions are typically prepared within c.15 days from instruction to submission.

Fees

Our fees are usually performance-based, depending on the nature of the instruction.

Fee structures are agreed in advance. Details available on request.

Results

Our average saving is £42,708, with an 80% success rate across eligible Check and Challenge appeals.

On average, we submit appeals within 15 days of instruction, subject to timely receipt of the required information.

Figures are based on completed instructions.

Request a business rates review

If you would like a confidential review of your assessment or portfolio, speak to one of our senior surveyors.

No obligation. UK-wide coverage. Response within one business day.

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Why CPRA?

  • RICS-chartered surveyors leading every instruction
  • Evidence-led, technically robust approach
  • No speculative or volume-driven appeals
  • Clear commercial focus on outcomes that matter

FAQs

Find answers to common questions about CPRA and how our specialist, RICS-chartered surveyors support clients across the UK.

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What qualifies as a Material Change of Circumstances (MCC)?

Physical changes to the property or locality and certain economic/regulatory shifts may qualify. We advise based on current rating guidance and evidence.

Do you act on single assets as well as portfolios?

Yes. From single properties to national portfolios. Our evidence base and local comparables scale effectively.

Can you review historic bills for refunds?

Yes. We conduct forensic relief and billing audits to identify historic overpayments and applicable reliefs, then pursue recovery.

What is the CCA process and how long does it take?

CCA stands for Check–Challenge–Appeal. Timelines vary by evidence and authority workload; our average time from instruction to appeal is 15 days on prepared cases.

Client Savings

Wildhive Callow Hall

Wildhive Callow Hall

Ashbourne
Client Savings: £66,547.36+
Withey Carpets

Withey Carpets

Nottingham
Client Savings: £55,624.33
WCM

WCM

Newcastle
Client Savings: £25,057.52
Wild Island Films

Wild Island Films

London
Client Savings: £14,923.23+
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Speak to an adviser

No obligation. UK-wide. Response within one business day. A senior, RICS-chartered surveyor will review your case.

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